Terms and Conditions

1. General Provisions
Welcome to the vacvuc.com website (hereinafter referred to as the "Site"). VACVUC USA, LLC., the owner of the Site (hereinafter referred to as "VACVUC"), provides you with website features, products, and services when you visit or shop on the Site, use VACVUC's mobile applications, or use software made available by VACVUC (hereinafter referred to as "VACVUC Services").

By using VACVUC Services, you fully and unconditionally accept these Terms and Conditions (hereinafter referred to as "Terms"). If you do not accept these Terms, you must refrain from using the Site or any VACVUC Services.

All transactions conducted through the Site or any VACVUC Services are governed by these Terms. VACVUC reserves the right to modify or change these Terms and any VACVUC Services at any time without prior notice.

2. Electronic Communications
By using the Site or any VACVUC Services or by communicating with us through any device, you consent to receiving communications from us electronically, including emails, text messages, push notifications, and messages posted on the Site.

You agree that all contracts, notices, and other communications provided electronically satisfy any legal requirement for written communications and have full legal validity.

3. Product Offerings
Through the Site, VACVUC provides information about products available for purchase. Products are offered exclusively to individuals with the legal capacity to enter into contracts under applicable law.

VACVUC reserves the right to cancel or discontinue any product offerings at any time. Product packaging, labels, instructions, and warranties are included where applicable.

All product descriptions and information provided on the Site are for informational purposes only.

4. Accuracy of Information
While we make every effort to ensure the accuracy, completeness, and timeliness of the information on the Site and VACVUC Services, product specifications, descriptions, and prices may be subject to change without prior notice.

5. Sales, Purchases, and Delivery
Upon completing a purchase through the Site or VACVUC Services, you will receive an email confirmation with order details, tracking information, and estimated delivery dates.

Delivery estimates are approximate. If you do not receive your order within the estimated timeframe, please contact us at support@vacvuc.com

Deliveries are handled by a third-party shipping company (hereinafter "Shipping Company"). Once the product is handed over to the Shipping Company, it assumes responsibility for the delivery.

VACVUC is not liable for delivery delays due to unforeseen circumstances or force majeure. For more information on shipping, please refer to the Shipping Company’s terms and conditions.

5.1 Payment Methods
Available payment methods include:

(i) Debit card
(ii) Credit card
(iii) Cash payments (through authorized providers listed on the Site)
(iv) Other payment methods as made available by VACVUC

VACVUC reserves the right to suspend, limit, or cancel any payment method at its discretion. For more information, refer to the terms of the respective payment provider.

5.2 Issues with Delivery
If you experience issues with your order (e.g., non-delivery, incomplete or damaged items), please email support@vacvuc.com with:

• Full name
• Order number and proof of purchase
• Tracking number
• Photographic evidence supporting your claim
• Brief description of the issue

We will follow up with the Shipping Company to resolve the matter. Lack of sufficient documentation may result in your claim being denied.

5.3 Responsibility for Incorrect Addresses
If an incorrect or incomplete shipping address is provided, your order may not be delivered. Additional shipping fees may apply for redelivery.

VACVUC is not responsible for lost packages delivered to commercial addresses (e.g., malls, stores, offices). Customers are advised to use residential addresses to avoid delivery issues.

6. Returns Policy
Orders cannot be canceled once placed. Returns are only accepted in cases of defective products, malfunctioning items, or if the wrong item was received.

To request a return, you must notify VACVUC within 30 days of receiving the product by emailing support@vacvuc.com with proof of purchase.

Returns will be processed within 30 days of approval.

7. Product Warranty: 365-Day Limited Warranty
All products purchased from VACVUC are covered by a 365-day limited warranty from the date of purchase. This warranty applies only to defects in materials and workmanship under normal use conditions. It does not cover damages resulting from misuse, accidents, unauthorized modifications, improper maintenance, or external causes such as natural disasters.

To request a warranty claim, customers must provide proof of purchase and a detailed description of the issue. VACVUC reserves the right to inspect the product to determine eligibility for warranty service. If the defect is confirmed, VACVUC will, at its discretion, repair or replace the product.

This warranty is provided in accordance with applicable U.S. consumer protection laws and does not affect any additional rights that may be available under local regulations.

8. Limitation of Liability
VACVUC's liability for any purchased product is limited to the purchase price of the item.

VACVUC is not responsible for indirect, incidental, or consequential damages, including loss of profits or data.

Once products are delivered, users assume full responsibility for their use.

9. Intellectual Property
VACVUC owns the Site and its content. The VACVUC brands are protected under intellectual property laws. Unauthorized reproduction or distribution of content is prohibited.

10. Account Security
Users are responsible for maintaining the confidentiality of their login credentials. VACVUC is not responsible for unauthorized account access resulting from user negligence.

11. Privacy Policy
Personal data collected through the Site is handled in accordance with our Privacy Policy, which complies with U.S. data protection laws.

View our Privacy Policy

12. Notifications
For inquiries or legal matters, contact:

VACVUC Legal Department
Email: legal@vacvuc.com
Address: 4855 W Hillsboard Blvd. Ste B3, Coconut Creek, FL, 33073.

13. Severability
If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force.

14. Cookies
By using the Site, you agree to receive cookies to enhance your browsing experience. We use cookies for website functionality, analytics, and user experience improvements.

15. Governing Law and Jurisdiction
These Terms are governed by the laws of the United States. Any disputes shall be resolved in the appropriate courts of Florida, U.S.A., where VACVUC is incorporated.

VACVUC does not guarantee that Site content is appropriate for all locations. Users must comply with local laws when accessing the Site.

Last Updated: March, 2025.